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Nutribites Technology

Last Updated: January 30, 2026

IMPORTANT LEGAL NOTICE

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING OUR WEBSITE OR PURCHASING OUR PRODUCTS.

By accessing our website, creating an account, or making a purchase, you agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must immediately discontinue use of our website and services.

These Terms constitute a binding legal agreement between you ("User," "Customer," "you") and Nutribites Technology ("Company," "we," "us," "our").

1. Acceptance of Terms

1.1 Agreement to Terms

By using our website (www.nutribites1.com or any associated domains), mobile applications, or services, you:

  • Acknowledge that you have read, understood, and agree to these Terms in their entirety
  • Agree to comply with all applicable laws and regulations
  • Confirm you are at least 18 years of age
  • Represent that all information you provide is accurate and truthful
  • Confirm that you have read and understood our Privacy Policy

1.2 Modifications to Terms

We reserve the right to modify, update, or replace these Terms at any time. Significant changes will be communicated via website notice or email where applicable.

Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

It is your responsibility to review these Terms periodically.

1.3 Additional Policies

These Terms incorporate by reference:

  • Privacy Policy
  • Return & Refund Policy
  • Exchange Policy
  • Shipping Policy
  • Cookie Policy

All policies are binding and form part of this agreement.

2. Eligibility & Age Restrictions

2.1 Minimum Age Requirement

Our products and services are intended exclusively for adults aged 18 years and older.

By using our services, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into binding contracts
  • You are not prohibited from using our services under applicable laws

2.2 Prohibition on Use by Minors

Individuals under 18 years of age are strictly prohibited from:

  • Accessing or using our website
  • Creating an account
  • Purchasing any products
  • Providing any personal information

2.3 Parental Responsibility

If you are a parent or guardian and discover that your minor child has provided information to us or made a purchase, contact us immediately at info@nutribites1.com. We will promptly delete the account and cancel any orders.

2.4 Consequences of Violation

If we discover that a user is under 18 years of age:

  • The account will be immediately terminated without notice
  • All orders will be cancelled
  • No refunds will be issued for cancelled orders due to age restriction violations
  • We reserve the right to pursue legal remedies where necessary

3. Account Registration & Security

3.1 Account Creation

To make purchases, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access or security breach

3.2 Account Responsibility

You are solely responsible for:

  • All activities that occur under your account
  • Maintaining the confidentiality of your login credentials
  • Any purchases made using your account (whether authorized by you or not)
  • All fees, charges, and taxes associated with your account

3.3 Account Termination

We reserve the right to suspend, disable, or terminate your account at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent activity or suspected fraud
  • Providing false or misleading information
  • Abusive behavior toward our staff or other customers
  • Chargebacks or payment disputes
  • Any other reason we deem necessary to protect our business

We reserve the right to refuse service to anyone at our discretion for any lawful reason.

Upon termination:

  • You will lose access to your account and order history
  • Pending orders may be cancelled
  • Unused account credits or loyalty points will be forfeited
  • You remain liable for all outstanding payments

4. Products & Services

4.1 Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However:

  • Product images are for illustration purposes and may differ slightly from actual products
  • Colors may vary due to screen settings
  • Ingredient lists and nutritional information are subject to change by manufacturers
  • We do not guarantee that descriptions are error-free, complete, or current

4.2 Product Availability

  • All products are subject to availability
  • We reserve the right to discontinue any product at any time without notice
  • We do not guarantee that products will be available when you place an order
  • In case of unavailability, we will notify you and offer a refund or substitute product (with your approval)

4.3 Pricing

A. Price Accuracy

  • All prices are listed in Egyptian Pounds (EGP) unless otherwise stated
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors, even after an order is placed
  • In case of pricing errors, we will contact you before processing the order

B. Price Verification

We are not responsible for:

  • Typographical errors in pricing
  • Pricing discrepancies between our website and third-party platforms
  • Outdated promotional prices
  • Currency conversion errors

C. Promotional Pricing

  • Promotions and discounts are valid only during the specified period
  • Discount codes cannot be combined unless explicitly stated
  • We reserve the right to cancel orders placed with invalid or expired discount codes
  • Promotional prices apply to in-stock items only

4.4 Taxes & Fees

  • Prices may be subject to applicable taxes
  • Additional customs, duties, or import fees for international orders are your responsibility
  • Shipping fees are calculated at checkout and are non-refundable (unless we made an error)

5. Orders & Payment

5.1 Order Placement

By placing an order, you:

  • Make an offer to purchase products at the listed price
  • Authorize us to charge your payment method
  • Agree to pay all fees, taxes, and shipping costs
  • Confirm that all information provided is accurate
  • Acknowledge that you are 18 years of age or older
  • Confirm that you have read and understood these Terms and our Privacy Policy

5.2 Order Confirmation

  • An order confirmation email does NOT constitute acceptance of your order
  • We reserve the right to accept or reject any order at our sole discretion
  • Orders are considered accepted only when we ship the products or send a shipping confirmation

5.3 Order Cancellation by Company

We may cancel orders without liability for:

  • Product unavailability
  • Pricing or product description errors
  • Suspected fraudulent activity
  • Inability to verify payment information
  • Violation of these Terms
  • System or technical errors (including website bugs, payment processing errors, or platform malfunctions)
  • Any other reasonable cause

If we cancel your order:

  • You will receive a full refund of any amounts charged
  • We are not liable for any consequential damages or losses

5.4 Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, etc.)
  • Cash on Delivery (COD) - where available
  • Other payment methods as displayed at checkout

5.5 Payment Processing

  • All payments are processed securely through certified third-party payment gateways
  • We do not store your complete credit/debit card information
  • Payment must be received in full before order shipment (except COD)
  • You authorize us to charge your payment method for the total order amount

5.6 Failed Payments

If payment fails or is declined:

  • Your order will not be processed
  • We may attempt to contact you to resolve the issue
  • We reserve the right to cancel the order after reasonable attempts
  • We are not responsible for delays caused by payment issues

5.7 Payment Disputes & Chargebacks

Initiating unauthorized chargebacks or payment disputes may result in:

  • Immediate account suspension or termination
  • Permanent ban from future purchases
  • We reserve the right to pursue legal remedies where necessary
  • Reporting to fraud prevention services

Before disputing a charge, contact us at info@nutribites1.com to resolve the issue.

6. Shipping & Delivery

6.1 Shipping Policy

  • Shipping times and costs vary by location and shipping method
  • Estimated delivery times are approximations and not guaranteed
  • We are not responsible for delays caused by carriers, customs, weather, or force majeure

6.2 Shipping Address

  • You are responsible for providing accurate shipping information
  • We are not liable for delivery failures due to incorrect addresses
  • Address changes after order placement may not be possible
  • Refused deliveries or undeliverable packages may incur additional fees

6.3 International Shipping

  • International orders may be subject to customs duties, taxes, and fees
  • You are responsible for all customs charges and import fees
  • We are not responsible for customs delays or seizures
  • Some products may be restricted or prohibited in certain countries

6.4 Risk of Loss and Delivery Responsibility

  • We are responsible for the shipment until confirmed delivery to your address
  • Once the carrier confirms delivery to the address you provided, responsibility transfers to you
  • For missing or stolen packages after confirmed delivery, you may need to file a claim with the carrier or local authorities
  • We will provide reasonable assistance in resolving delivery issues

Acceptance of the shipment by anyone at the delivery address (family member, doorman, receptionist) constitutes deemed delivery to you personally.

6.5 Order Tracking

  • Tracking information will be provided when available
  • Tracking accuracy depends on the carrier
  • Not all shipping methods include tracking

7. Returns, Refunds & Exchanges

Please refer to our separate Return & Refund Policy and Exchange Policy for complete details.

7.1 General Return Policy

  • Returns are accepted only under specific conditions outlined in our Return Policy
  • Dietary supplements may have restricted return eligibility due to health and safety regulations
  • Opened, used, or unsealed products may not be eligible for return

7.2 Non-Returnable Items

We do NOT accept returns or cancellations for:

  • Change of mind after purchase
  • Opened or used products (for health and safety reasons)
  • Products purchased by individuals under 18 years of age
  • Final sale or clearance items
  • Custom or personalized orders
  • Products without original packaging or seals intact
  • Perishable products or items with expired dates
  • Promotional items or free gifts

Important: Any return request that does not strictly comply with the Return & Exchange Policy will be automatically rejected.

7.3 Refund Processing

  • Refunds are processed to the original payment method
  • Refund processing time: 7-14 business days after approval
  • Shipping fees are non-refundable unless we made an error
  • Refunds do not include return shipping costs (unless product defect)

7.4 Defective or Damaged Products

If you receive a defective or damaged product:

  • Contact us within 7 days of delivery with photos
  • We will provide a replacement, repair, or refund at our discretion
  • Return shipping for defective products is covered by us

8. Product Use & Medical Disclaimer

8.1 Nature of Products

Our products are dietary supplements and nutritional products, NOT medications or medical treatments.

By purchasing our products, you acknowledge:

  • Products are intended to supplement diet and fitness routines
  • Products are not intended to diagnose, treat, cure, or prevent any disease
  • Products are not substitutes for professional medical advice
  • Individual results may vary

8.2 Medical Consultation Requirement

You MUST consult a qualified healthcare professional before using our products if you:

  • Have any pre-existing medical conditions
  • Are pregnant, nursing, or planning pregnancy
  • Are taking prescription medications
  • Have allergies or dietary restrictions
  • Are under 18 years of age (products are prohibited for minors)
  • Have concerns about product suitability

8.3 Assumption of Risk

By purchasing and using our products, you assume all risks including:

  • Adverse reactions or side effects
  • Interactions with medications or other supplements
  • Allergic reactions to ingredients
  • Any health consequences resulting from use without proper medical consultation

8.4 No Medical Advice

  • Information on our website is for educational purposes only
  • We do not provide medical, nutritional, or fitness advice
  • Consult licensed healthcare professionals for personalized recommendations
  • Do not rely on our content as a substitute for professional medical advice

8.5 Product Warnings & Instructions

You are responsible for:

  • Reading all product labels, warnings, and instructions
  • Following recommended dosages and usage guidelines
  • Discontinuing use and seeking medical attention if adverse reactions occur
  • Storing products safely away from children and pets

8.6 Disclaimer for Non-Compliance

We are NOT responsible for any adverse effects, health issues, or damages arising from:

  • Failure to read or follow product instructions
  • Use of products contrary to label warnings
  • Exceeding recommended dosages
  • Continued use despite adverse reactions
  • Improper storage or handling of products
  • Use of products beyond expiration dates

Your failure to comply with product instructions releases us from any liability for resulting harm or damages

9. Limitation of Liability

9.1 Maximum Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

Our total liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the product(s) giving rise to the claim, or EGP 2000, whichever is less.

9.2 Exclusion of Damages

WE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Personal injury or health complications (except where prohibited by law)
  • Emotional distress or mental anguish
  • Property damage
  • Third-party claims
  • Any damages arising from product use, misuse, or non-use

This applies even if we have been advised of the possibility of such damages.

9.3 Product Liability Disclaimer

WE MAKE NO WARRANTIES REGARDING:

  • Effectiveness or results of products
  • Suitability for specific purposes
  • Absence of side effects or adverse reactions
  • Accuracy of user reviews or testimonials
  • Third-party product testing or certifications

9.4 User Testimonials & Reviews

  • User reviews and testimonials reflect individual experiences
  • Results are not guaranteed or typical
  • We do not verify the accuracy of user-submitted content
  • Testimonials may not represent the experience of all users

9.5 Force Majeure

We are not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including:

  • Natural disasters, pandemics, or public health emergencies
  • War, terrorism, or civil unrest
  • Government actions, laws, or regulations
  • Strikes, labor disputes, or supplier failures
  • Internet, telecommunications, or utility failures
  • Acts of God or other unforeseeable events

10. Intellectual Property Rights

10.1 Ownership

All content on our website, including but not limited to:

  • Text, graphics, logos, images, videos
  • Product descriptions and photographs
  • Software, code, and website design
  • Trademarks, service marks, and brand names

...is the exclusive property of Nutribites Technology or our licensors and is protected by copyright, trademark, and other intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use our website for personal, non-commercial purposes
  • View and download product information for personal use only

10.3 Prohibited Uses

You may NOT:

  • Copy, reproduce, distribute, or publicly display our content
  • Modify, adapt, or create derivative works
  • Use our content for commercial purposes without written permission
  • Remove copyright or proprietary notices
  • Use automated tools (bots, scrapers) to access our website
  • Frame or link to our website without authorization
  • Reverse engineer or decompile our software

10.4 User-Submitted Content

If you submit reviews, comments, or other content:

  • You grant us a perpetual, royalty-free, worldwide license to use, modify, and display such content
  • You represent that you own or have rights to the submitted content
  • You waive any moral rights or attribution rights
  • We reserve the right to remove any content at our discretion

10.5 Trademark Policy

"Nutribites Technology" and associated logos are trademarks of our company. Unauthorized use is strictly prohibited.

11. Prohibited Activities

11.1 You Agree NOT to:

  • Violate any laws, regulations, or these Terms
  • Provide false, misleading, or fraudulent information
  • Impersonate any person or entity
  • Interfere with or disrupt our website or servers
  • Attempt unauthorized access to our systems
  • Upload viruses, malware, or harmful code
  • Engage in any fraudulent or illegal activity
  • Harass, abuse, or threaten our staff or other users
  • Resell our products without authorization
  • Use our products for unlawful purposes

11.2 Consequences of Prohibited Activities

Violations may result in:

  • Immediate account termination
  • Cancellation of orders without refund
  • We reserve the right to pursue legal remedies where necessary
  • Reporting to law enforcement authorities

12. Disclaimer of Warranties

12.1 "AS IS" and "AS AVAILABLE" Basis

OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

12.2 We Disclaim All Warranties Including:

  • Merchantability - Products are fit for general use
  • Fitness for a Particular Purpose - Products will meet your specific needs
  • Non-Infringement - Products do not violate third-party rights
  • Accuracy or Completeness - Information on our website is error-free
  • Uninterrupted Service - Website will be available 24/7
  • Security - Website is completely secure from breaches

12.3 No Guarantee of Results

We do not guarantee any specific results, outcomes, or health benefits from using our products.

13. Indemnification

13.1 Your Obligation to Indemnify

You agree to indemnify, defend, and hold harmless Nutribites Technology, its officers, directors, employees, agents, and partners from any claims, damages, losses, liabilities, costs, and expenses (including attorney fees) arising from:

  • Your use or misuse of our products
  • Your violation of these Terms
  • Your violation of any laws or third-party rights
  • Your submission of false or misleading information
  • Any dispute between you and another user
  • Product use without proper medical consultation
  • Adverse health effects or injuries from product use

13.2 Your Defense Obligation

You agree to cooperate in the defense of any claims and will not settle any claim without our prior written consent.

14. Governing Law & Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Egypt.

14.3 Dispute Resolution Process

Step 1: Informal Resolution Before filing any legal action, you agree to contact us at info@nutribites1.com to attempt informal resolution.

Step 2: Mediation (Optional) If informal resolution fails, both parties may agree to mediation.

Step 3: Legal Action If resolution cannot be achieved, disputes will be resolved through the Egyptian court system.

14.4 Waiver of Class Actions

YOU AGREE THAT ANY DISPUTE RESOLUTION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS, NOT AS A CLASS ACTION.

You waive any right to participate in class action lawsuits or class-wide arbitration.

14.5 Statute of Limitations

Any claim must be filed within ONE (1) YEAR from the date the cause of action arose. Claims filed after this period are permanently barred.

15. Privacy & Data Protection

15.1 Privacy Policy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

15.2 Data Collection & Use

By using our services, you consent to:

  • Collection and processing of personal data as described in our Privacy Policy
  • Use of cookies and tracking technologies
  • Transfer of data to service providers and partners
  • Storage of data in accordance with our retention policies

15.3 Communication Consent

By creating an account or making a purchase, you consent to receive:

  • Transactional emails (order confirmations, shipping updates)
  • Service-related communications (policy updates, security alerts)
  • Marketing communications (if you opt-in)

You may opt-out of marketing communications at any time, but transactional emails are necessary for service delivery.

16. Third-Party Services & Links

16.1 Third-Party Platforms

Our website is hosted on Shopify, and we use various third-party services for:

  • Payment processing
  • Shipping and logistics
  • Email marketing (with your consent)
  • Analytics and advertising

Your interactions with these services are governed by their respective terms and policies.

16.2 Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for:

  • Content, products, or services offered by third parties
  • Privacy practices of external websites
  • Accuracy or reliability of third-party information
  • Any damages or losses from third-party interactions

16.3 No Endorsement

Links to third-party websites do not constitute endorsement or approval of their content.

17. Termination

17.1 Termination by User

You may terminate your account at any time by:

  • Contacting us at info@nutribites1.com
  • Following account deletion procedures on our website

Upon termination:

  • You remain liable for any outstanding payments
  • Pending orders may be processed or cancelled at our discretion
  • You lose access to account benefits, credits, or loyalty points

17.2 Termination by Company

We may terminate or suspend your account immediately, with or without notice, for:

  • Violation of these Terms
  • Fraudulent activity
  • Abusive behavior
  • Chargebacks or payment disputes
  • Any reason we deem necessary

17.3 Effect of Termination

Upon termination:

  • Your right to use our services immediately ceases
  • We may delete your account data (subject to legal retention requirements)
  • You remain bound by provisions that survive termination (liability, indemnification, etc.)

17.4 Survival of Terms

The following sections survive termination:

  • Limitation of Liability
  • Indemnification
  • Governing Law & Dispute Resolution
  • Intellectual Property Rights
  • Any outstanding payment obligations

18. Miscellaneous Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Nutribites Technology.

18.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

18.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

18.5 Headings

Section headings are for convenience only and do not affect interpretation.

18.6 Language

These Terms are drafted in English. Any translations are for convenience only. In case of conflicts, the English version prevails.

18.7 Contact for Legal Notices

All legal notices must be sent to: Nutribites Technology Email: info@nutribites1.com Phone: +20 11 10010353

19. Acknowledgment & Consent

BY USING OUR WEBSITE, CREATING AN ACCOUNT, OR MAKING A PURCHASE, YOU ACKNOWLEDGE THAT:

  • You have read these Terms in their entirety
  • You understand and agree to be bound by these Terms
  • You are at least 18 years of age
  • You have read and understood our Privacy Policy
  • You understand our products are supplements, not medications
  • You agree to consult healthcare professionals before product use
  • You accept all risks associated with product use
  • You understand our liability limitations and disclaimers
  • You consent to our data practices as described in the Privacy Policy
  • You agree to resolve disputes under Egyptian law
  • This is a legally binding agreement

CONTACT INFORMATION

Nutribites Technology

Email: info@nutribites1.com

Phone: +20 11 10010353

© 2026 Nutribites Technology. All Rights Reserved.

Honestly, I’m a gym trainer and I’ve tried tons of protein powders, but your whey protein is on another level! The taste is great, easy on the stomach, and I felt a real difference in my recovery.

Ahmed Sami – Cairo

I’ve been using your whey protein for just 3 weeks, and I can already see the difference! My muscles recover faster, I feel stronger during workouts, and I’m gaining clean mass!

Mohamed Mansor - Giza

I used to start my day with coffee, but now your gum does the job! Super refreshing and keeps me sharp. I really recommend it!

Karim Gadara - Portsaid

I work long hours and always need something to keep me focused without a sugar overload. I tried Real Go and honestly, it felt so natural and didn’t make me anxious like other energy drinks.

Dina Khaled – Mansoura

The protein bar is perfect! Sweet but clean, and gives me energy without feeling heavy.

Rana Tarek – Alexandria